Your privacy matters to us. This policy explains exactly what data 299bt collects, why we collect it, how we use it, and what rights you have over your personal information.
Your data, your rights. 299bt is committed to handling your personal information with care and transparency. This Privacy Policy applies to all users of the 299bt platform, including the website at 299bt.io and the 299bt mobile app. By using 299bt, you agree to the practices described in this policy.
At 299bt, we take your privacy seriously. We know that when you register on a betting platform, you're trusting us with personal information — and that trust is something we don't take lightly. This Privacy Policy is written to be clear and straightforward, not buried in legal language that nobody actually reads.
This policy covers all personal data that 299bt collects when you visit the 299bt website, register an account, make a deposit, place a bet, use the 299bt app, or contact our support team. It explains what we collect, why we need it, who we might share it with, and how long we keep it.
299bt operates as an online sports betting and casino platform. To provide our services — including account management, payment processing, identity verification, and customer support — we need to collect and process certain personal data. We only collect what we actually need, and we never sell your data to third parties for marketing purposes.
299bt collects personal data in several ways: directly from you when you register or use the platform, automatically when you browse the 299bt website or app, and from third parties such as payment providers and identity verification services.
| Category | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Registration form, KYC verification |
| Contact Data | Mobile number, email address | Registration form, account settings |
| Financial Data | bKash/Nagad/Rocket account number, transaction history | Deposit and withdrawal processes |
| Technical Data | IP address, device type, browser, operating system | Automatically via cookies and server logs |
| Usage Data | Pages visited, bets placed, games played, session duration | Automatically via platform analytics |
| Communications Data | Live chat transcripts, support emails | When you contact 299bt support |
We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required for responsible gaming purposes and with your explicit consent.
299bt uses your personal data only for legitimate purposes directly related to providing and improving our services. Here is a breakdown of how your data is used on the 299bt platform:
299bt will never use your personal data for purposes that are incompatible with the reasons it was originally collected. If we need to use your data for a new purpose, we will notify you and, where required, seek your consent before doing so.
299bt processes your personal data on the following legal grounds, depending on the specific purpose:
299bt does not sell your personal data to any third party. We share your data only where it is necessary to provide our services or where we are legally required to do so. The categories of third parties with whom 299bt may share your data include:
All third parties who receive your data from 299bt are required to handle it securely and in accordance with applicable data protection standards. We do not permit our third-party partners to use your data for their own marketing purposes.
The 299bt website and app use cookies and similar tracking technologies to improve your experience, keep you logged in, and help us understand how the platform is being used. A cookie is a small text file stored on your device when you visit a website.
299bt uses the following types of cookies:
You can manage your cookie preferences through your browser settings. Note that disabling non-essential cookies may affect some features of the 299bt platform. Disabling essential cookies will prevent you from using the platform altogether.
299bt retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any legal, regulatory, accounting, or reporting requirements.
When your data is no longer required, 299bt will securely delete or anonymise it. In some cases, we may retain anonymised data for longer periods for statistical analysis and platform improvement purposes, but this data cannot be used to identify you.
299bt takes the security of your personal data seriously. We have implemented a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration.
While 299bt takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. If you suspect that your 299bt account has been compromised, please contact our support team immediately via live chat or at [email protected].
As a 299bt user, you have a number of rights in relation to your personal data. You can exercise any of these rights by contacting the 299bt support team. We will respond to all valid requests within 30 days.
299bt respects your data rights. Here is what you can ask us to do — and how to do it.
Request a copy of all personal data 299bt holds about you. We will provide this in a clear, readable format within 30 days.
Ask us to correct any inaccurate or incomplete personal data we hold about you. We will update your records promptly.
Request deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to legal retention obligations.
Ask 299bt to restrict processing of your data in certain circumstances — for example, while a dispute about accuracy is being resolved.
Receive your personal data in a structured, machine-readable format so you can transfer it to another service provider if you choose.
Object to processing of your data for direct marketing purposes at any time. You can also object to processing based on legitimate interests in certain situations.
To exercise any of your data rights, contact the 299bt support team via live chat or email at [email protected]. We may need to verify your identity before processing your request. There is no charge for exercising your rights in most circumstances.
The 299bt platform is strictly for adults aged 18 and over. 299bt does not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered on 299bt or provided us with personal data, please contact our support team immediately at [email protected].
Upon receiving such a notification, 299bt will promptly investigate, close the account, delete all associated personal data, and return any deposits made — minus any amounts already wagered. We take underage gambling extremely seriously and have age verification measures in place at registration to prevent it.
If you are under 18, you must not register on 299bt or attempt to use the platform in any way. Parental controls and filtering software are available to help prevent minors from accessing gambling websites.
299bt may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or the services we offer. When we make changes, we will update the "Last Updated" date at the top of this page.
For significant changes that materially affect how we use your personal data, 299bt will notify registered users via email or an in-platform notification before the changes take effect. We encourage you to review this Privacy Policy periodically to stay informed about how 299bt protects your data.
Your continued use of the 299bt platform after any update to this Privacy Policy constitutes your acceptance of the revised policy. If you do not agree with the updated policy, you should stop using the platform and contact our support team to close your account and request deletion of your data.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 299bt handles your personal data, please get in touch with us. Our team is available 24 hours a day, 7 days a week.
299bt aims to respond to all privacy-related requests within 30 days. For complex requests, we may extend this period by a further 60 days, in which case we will notify you of the extension and the reason for it within the initial 30-day window.
Privacy at 299bt isn't just a policy document — it's built into how the platform works every day.
Every page of the 299bt platform is served over HTTPS with SSL encryption. Your login credentials, payment details, and personal data are protected in transit at all times.
299bt verifies the identity of every player before allowing withdrawals. This protects you from fraud and ensures that nobody else can access your funds or account.
Your personal data is stored in secure, access-controlled environments. Only authorised 299bt staff can access your data, and only when it is necessary to do their job.
299bt will never sell your personal data to advertisers or third-party marketers. Marketing communications from 299bt are opt-in only and easy to unsubscribe from.
299bt uses automated fraud detection to monitor for suspicious activity on your account. If anything unusual is detected, we will alert you and take protective action immediately.
This Privacy Policy is written in plain English so you know exactly what 299bt does with your data. No hidden clauses, no confusing legal jargon — just straight answers.